1. Delivery Method

All invitations, designs, and videos are delivered digitally in the format specified during your order (e.g., JPEG, PDF, MP4).

Files will be sent via email, WhatsApp, or direct download link, depending on your preference.

2. Delivery Timeline

Standard delivery time for most orders: 2–5 business days from the date of receiving complete details (text content, photos, event information, etc.)

Urgent orders can be delivered within 24–48 hours (additional charges may apply).

Complex/custom projects may require a longer timeline, which will be communicated before payment.

3. Order Confirmation

Once you place an order, you will receive a confirmation email/WhatsApp message with your Order ID and an estimated delivery date.

4. Changes & Revisions

Minor edits or corrections after delivery will be provided within 2–3 business days.

Significant changes after approval may require extra time and charges.

5. Non-Delivery Situations

Delivery may be delayed or prevented due to :

Incorrect contact information provided by the customer.

Non-response to our requests for event details.

Technical issues beyond our control (e.g., server downtime, email delivery failure).

If you face any delay or have not received your files, please contact us immediately at :

To request a refund, please contact us with your order details :

Email : anayku@gmail.com

Phone : +91 8979847438 / +91 89488 88845

6. Physical Products (If Applicable)

In case you order any physical wedding stationery or printed items through us, shipping charges, delivery partner details, and estimated timelines will be shared separately at the time of order.

Physical shipping timelines may vary depending on your location and the courier partner’s schedule.

7. International Orders

Our digital delivery is available worldwide with no additional “shipping” charges.

For physical items (if offered), international courier rates will apply.

8. Contact Us

For any queries regarding delivery, please reach out to our support team at the above contact details.